Subaru takes top three podium spots at Ducker Carlisle North American Parts Benchmark Awards for second consecutive year
Automaker’s supply chain warehouses retain the top three positions, along with honors in key categories
Subaru of America, Inc. (SOA) today announced its recent honors from the annual Ducker Carlisle North American Parts Benchmark (NAPB) Conference, receiving multiple awards that highlight its leadership in parts supply chain performance and operations efficiency. Over 30 OEM member companies participate in NAPB, including most of the largest motor vehicle, heavy equipment, and powersports businesses in the world, representing more than 200 industry warehouses across the U.S.
For the second year in a row, in the competitive Top Performing Warehouse category, Subaru swept the podium, with its regional distribution centers (RDCs) noted below taking the top three spots based on metrics including lines per hour, retailer claims, and adjustments, among others.
Douglasville, Georgia – Tied for first place
Aurora, Colorado – Tied for first place
Ontario, California – Third place
Jim Pernas, Vice President – Fixed Operations – Parts Group, Subaru of America, Inc.: “Subaru is proud to receive this recognition for the second consecutive year, and to continue meeting and exceeding our own high standards that support the quality of Genuine Subaru Parts and Accessories. Our national network of warehouses continues to raise the bar with its commitment to quality and efficiency, and its dedication to working hand in hand with our retailers.”
All seven SOA warehouses once again placed in the top 20 nationally in this year’s “Lines per Head per Year” category, a metric that measures warehouse productivity and operational efficiency, with five facilities ranking in the top 10. The Aurora RDC also won first place in both the Top Performing warehouse and Most Improved warehouse categories, a first in the conference’s history. Additionally, Subaru ranked third in Chargeable Claim Rate, which accounts for shortages and mispicks, underscoring the high-quality performance of the company’s warehouses.
The NAPB conference evaluates parts and accessories supply chain performance across North American OEMs, based on data submitted to Ducker Carlisle and compared against industry peers. For more information on NAPB, visit https://www.duckercarlisle.com/services/insights-data-benchmarks/benchmarking-services/napb/. To learn more about Genuine Subaru Parts & Accessories, please visit https://www.subaru.com/owners/parts-accessories.html.
