Bosch Car Service, a part of the world’s leading technology and service provider Bosch Group, has achieved a historic success in its development strategy in Türkiye. Opening its doors in Kars, Akhanlar Automotive Bosch Car Service has realized the brand’s vision of providing service with 385 branches in all 81 provinces, taking the inclusiveness throughout Türkiye to the next level.
Korioth: “We are proud to be able to serve in every city of Türkiye.”
Stating that this important milestone reached by Bosch Car Service is very valuable for Bosch’s deep-rooted history of more than a hundred years in Türkiye, Bosch Turkey and Middle East President said: “The architects of this important success are the employees and Bosch teams at Bosch Car Services. As a result of working with the same standard and dedication in every city of Türkiye, our brand can be represented in 81 provinces. We are proud to be able to provide service all over Türkiye. I thank everyone for their work.”
Arslan: “Our goal is to provide global service to vehicle owners in every point of Türkiye. “To provide service at standards.”
Bosch Car Service, one of Türkiye’s leading automotive repair service chains since 2002, acted with the vision of 81 provinces three years ago and increased the number of services while also intensifying the corporate transformation efforts of the existing network. Turkey & Middle East Regional Director Arda Arslan made the following statements about this development process: “As Bosch Car Service, our goal is to provide world-class, reliable and quality service to every vehicle owner, regardless of where they are in Türkiye. Finally, reaching all 81 provinces with Akhanlar Automotive in Kars is the most concrete indicator of this vision and the importance we attach to the Turkish market.” Service points across Türkiye offer maintenance and repair services to all brands and models of vehicles, with Bosch’s global quality standards, without violating the manufacturer’s warranty.
Bosch Car Service, one of Türkiye’s most widespread independent service organizations, carries technological transformation to every corner of the country with its expanding network. Supporting its expert teams with global training, the brand equips all its service points, including the new center in Kars, with Bosch’s digital ecosystem and high quality standards. In this way, vehicle owners can receive professional service without losing the vehicle manufacturer’s warranty, wherever they are in Türkiye.
Within the scope of its 81 province vision, it supports its business partners at every stage, from the vehicle reception areas of the services to the renovation of customer waiting rooms and workshops. Arslan detailed how they maintain their service standards with the following words: “We ensure that all our services attend the technical and non-technical training they need. While we carry out open audits by making field visits with our teams, we also increased the number of secret customer audits. While we increase the operational efficiency of our services by implementing our digital ecosystem projects, we are able to offer different services to our customers we host at Bosch Car Services with our ‘Technology for Life’ philosophy with these projects.”
Digital and operational power with the Bosch Mobility ecosystem
In this growth journey spanning 81 provinces, Bosch makes its global know-how and technological power in the mobility ecosystem available to all its business partners. In order to standardize service quality; Bosch Mobility Training Academy’s expert training, high-quality spare parts solutions and modern service equipment are offered as a whole throughout the network. Focusing on digitalization, Bosch Car Service facilitates the customer experience with its ‘My Service Bosch Car Service’ online appointment system with Google integration, while making operational processes much more efficient with integrated order systems operating through B2B platforms. Thanks to this strong infrastructure, vehicle owners can access world-class professional service at every point in Türkiye, while maintaining the vehicle manufacturer’s warranty.
Automobile Magazine – English
