Subaru has been awarded the ‘Manufacturer of the Year’ award at the Auto Express Driver Power customer satisfaction survey for the second consecutive year, dominating seven scoring categories out of ten and beating over 30 manufacturers to claim the coveted prize.
The Auto Express Driver Power Survey is a respected, independent study based purely on customer feedback. The information collected covers many data points, including practicality, safety, reliability and quality, among many others. Thousands of owners responded to the poll about their cars, their ownership experience and their satisfaction levels, allowing the experts at Driver Power to collate useful insights and produce an overall score for vehicle manufacturers.
The Driver Power win underscores Subaru’s reputation, developed over nearly 50 years in the UK, for vehicle quality, reliability and customer service, all backed up by an award-winning dealer network. Subaru is known for its range of safe, tough and fun vehicles, which includes the recently launched 6th generation Forester, as well as the Outback, Crosstrek and all-electric Solterra.
Paul Barker, Editor, Auto Express, said: “Subaru owners clearly love their cars, as this back-to-back win in the industry-leading Driver Power customer satisfaction survey clearly shows. Our survey results highlight what drivers really think of the models they have put their own hard-earned money into, and from safety to reliability and value they clearly appreciate what Subaru is offering”.
Lorraine Bishton, Managing Director at Subaru UK & Ireland, added: “We’re delighted that, for the second consecutive year, Subaru has been awarded best manufacturer in the highly respected Auto Express Driver Power customer satisfaction survey. We’d like to thank our customers for their ongoing loyalty to the brand and also our retail partners who continue to deliver a personalised service that supports Subaru’s commitment to building safe, tough, and fun vehicles that deliver on every journey.”
